AI-Driven AIOps for Proactive Incident Detection and Auto-Remediation in AWS Cloud Environments
DOI:
https://doi.org/10.63282/3050-9416.ICAIDSCT26-131Keywords:
AIOps, AWS Cloud, DevOps Automation, Cloud Operations Monitoring, Predictive Analytics, Anomaly detection, Auto remediation, Real-time Incident ResponseAbstract
Cloud-based enterprise systems generate vast volumes of operational data, including logs, metrics, and events, making manual monitoring and incident management increasingly challenging. This paper presents an AI-driven AIOps framework for proactive incident detection and automated remediation in AWS cloud environments, integrating machine learning and cloud-native services to enhance system reliability and operational efficiency. The framework leverages unsupervised and supervised learning techniques to detect anomalies in real-time across multiple services such as EC2, Lambda, CloudWatch, and Route 53. Detected anomalies trigger automated remediation workflows, reducing mean time to resolution (MTTR) and minimizing service downtime. The system also incorporates predictive analytics to forecast potential performance bottlenecks and resource constraints, enabling proactive capacity management and cost optimization. A prototype implementation demonstrates the effectiveness of the approach in a production-scale cloud environment, showing significant improvements in incident response time and overall system stability. By combining AI, DevOps practices, and AWS cloud infrastructure, this study provides a practical roadmap for intelligent operations (AIOps) in modern enterprise environments, highlighting the potential of AI to automate routine operational tasks while maintaining high reliability and efficiency. This work contributes to the fields of cloud operations, machine learning, and automated system management, offering insights for both academic research and real-world enterprise application.
References
1. M. Chen, A. Accardi, A. M. Archibald, et al., “AI for IT Operations (AIOps): Challenges and Opportunities,” IEEE Intelligent Systems, vol. 35, no. 2, pp. 6–14, 2020.
2. I. Sato, K. Matsumoto, and Y. Sakai, “Anomaly Detection in Cloud Infrastructure Using Machine Learning,” IEEE International Conference on Cloud Computing, pp. 123–130, 2019.
3. G. E. P. Box, G. M. Jenkins, G. C. Reinsel, and G. M. Ljung, Time Series Analysis: Forecasting and Control, 5th ed., Wiley, 2015.
4. A. Lavin and S. Ahmad, “Evaluating Real-Time Anomaly Detection Algorithms—The Numenta Anomaly Benchmark,” IEEE International Conference on Machine Learning and Applications, 2015.
5. D. Sculley et al., “Hidden Technical Debt in Machine Learning Systems,” Advances in Neural Information Processing Systems (NeurIPS), 2015.
6. J. Humble and D. Farley, Continuous Delivery: Reliable Software Releases through Build, Test, and Deployment Automation, Addison-Wesley, 2010.
7. Amazon Web Services, “Amazon CloudWatch User Guide,” AWS Documentation, 2023.
8. Amazon Web Services, “AWS Well-Architected Framework,” AWS Whitepaper, 2023.
9. R. M. S. Pereira et al., “Self-Healing Cloud Computing Systems: A Survey,” Journal of Cloud Computing, vol. 10, no. 1, 2021.
10. E. Breck et al., “The ML Test Score: A Rubric for ML Production Readiness,” IEEE Big Data Conference, 2017.
11. S. Shalev-Shwartz and S. Ben-David, Understanding Machine Learning: From Theory to Algorithms, Cambridge University Press, 2014.
12. M. Zaharia et al., “Improving the Reliability of Large-Scale Distributed Systems,” Communications of the ACM, vol. 56, no. 6, 2013.
13. P. Bodík et al., “Combining Visualization and Statistical Analysis for Failure Detection,” ACM SIGMETRICS, 2012.
14. C. Krintz et al., “Predictive Analytics for Cloud Resource Management,” ACM Transactions on Internet Technology, 2020.