MUPPANENI, Rajarshi Krishna. How Enterprises are Achieving 360° Customer Views with Dynamics 365. International Journal of AI, BigData, Computational and Management Studies, [S. l.], v. 2, n. 2, p. 129–138, 2021. DOI: 10.63282/3050-9416.IJAIBDCMS-V2I2P114. Disponível em: https://ijaibdcms.org/index.php/ijaibdcms/article/view/524. Acesso em: 30 apr. 2026.