Kishore Varma Alluri, A.K. (2021) “Context-Aware Enterprise LLM Architecture for Trusted Customer Intelligence and Generative AI Applications in CRM Platforms”, International Journal of AI, BigData, Computational and Management Studies, 2(2), pp. 146–155. doi:10.63282/3050-9416.IJAIBDCMS-V2I2P116.