Jha, A. (2026) “AI Enabled Service Automation and Workforce Productivity: How Intelligent Automation Reduces Manual Effort, Increases Throughput, and Releases Capacity for High Value Work”, International Journal of AI, BigData, Computational and Management Studies, 7(1), pp. 219–227. doi:10.63282/3050-9416.IJAIBDCMS-V7I1P133.