PAMBALA, Ganesh. Multi-Agent AI Architectures for Automated Customer Service Management Systems. International Journal of AI, BigData, Computational and Management Studies, [S. l.], v. 6, n. 4, p. 271–282, 2025. DOI: 10.63282/3050-9416.IJAIBDCMS-V6I4P133. Disponível em: https://ijaibdcms.org/index.php/ijaibdcms/article/view/462. Acesso em: 15 mar. 2026.