BOOSA, Srichandra. Data Governance and Trust in Modern CRM Platforms: Strategies for Scalable Customer Data Management. International Journal of AI, BigData, Computational and Management Studies, [S. l.], v. 6, n. 3, p. 148–157, 2025. DOI: 10.63282/3050-9416.IJAIBDCMS-V6I3P117. Disponível em: https://ijaibdcms.org/index.php/ijaibdcms/article/view/632. Acesso em: 28 jul. 2026.