SHIRAMALLA, Rupesh. Predictive Record Assignment Engine in Salesforce using LWC and Einstein AI. International Journal of AI, BigData, Computational and Management Studies, [S. l.], v. 3, n. 3, p. 147–159, 2022. Disponível em: https://ijaibdcms.org/index.php/ijaibdcms/article/view/576. Acesso em: 30 oct. 2026.