SHIRAMALLA, Rupesh. Predictive Record Assignment Engine in Salesforce using LWC and Einstein AI. International Journal of AI, BigData, Computational and Management Studies, [S. l.], v. 3, n. 3, p. 147–159, 2022. DOI: 10.63282/3050-9416.IJAIBDCMS-V3I3P117. Disponível em: https://ijaibdcms.org/index.php/ijaibdcms/article/view/576. Acesso em: 13 jun. 2026.