[1]
Parakala, A. 2023. Citizen-Facing Automation: Chatbots and Self-Service in Public Services. International Journal of AI, BigData, Computational and Management Studies. 4, 4 (Dec. 2023), 108–118. DOI:https://doi.org/10.63282/3050-9416.IJAIBDCMS-V4I4P112.